Terms & Conditions

 

The use of and access to the information on this site is subject to the terms and conditions set out in the Agreement to use this website. Please review prior to proceeding further.
 

THE SIMPSON QUALITY GUARANTEE

Simpson warrants all products to be free from defects in material and workmanship when used according to the manufacturer’s instructions. Warranty does not include damage to the product as a result of misuse, abuse of the product, or normal wear and tear. Simpson will provide a replacement part or product at its sole discretion. Purchaser must assume responsibility for the cost of shipping the product to Simpson for service or inspection. Should any product not meet your expectations for fit, workmanship and quality, please call +46 90 134700.

PRODUCT SERVICES & RETURNS

If for any reason you would like to return a product you purchased, or have a product you need serviced or inspected, ship it with trackable and insured shipping to Simpson Europe within 30 days. Please return new products in original condition, in the same boxes with a copy of the invoice to:
SIMPSON EUROPE
KRAVATTVAGEN 6
90440 ROBACK
SWEDEN